Policies & Shipping

All shipping rates are automatically calculated by our shopping cart. After adding your items to the shopping cart, click the “check out” button, then fill out both your billing and shipping addresses. Your order total and shipping rate will be clearly displayed on our checkout page.

All packages are shipped via the United States Postal Service.

United States Shipping Times & Fees:

Standard Shipping:
30 days from the date you place your order to the date you receive it.
Fee: $0.00

Priority Shipping:
15 days from the date you place your order to the date you receive it.
Fee: $15.50

Rush Shipping:
8 Business Days from the date you place your order to the date you receive it.
Rush Fee: $30.00 + Shipping Fee: $50.00 = $80.00

International Shipping Times & Fees:

Standard Shipping:
30 days from the date you place your order to the date you receive it.
Fee: $10.00

Priority Shipping:
15 business days from the date you place your order to the date you receive it.
Fee: $35.00

Rush Shipping:
10 Business Days from the date you place your order to the date you receive it.
Rush Fee: $40.00 + Shipping Fee: $55.00 = $95.00

International Shipping Policies

BonitaJ.com cannot be held responsible for lost orders, undelivered orders or general delivery errors for any orders shipped outside of the United States. BonitaJ cannot be held responsible and has zero control over customs and how long they hold up packages and duties you may need to pay in addition. We do not control any packages, fees, duties, customs hold ups that may be incurred. **See more info below**

Privacy Policy

All information collected through this site kept strictly confidential and is only used for the purpose of processing, shipping and managing orders. We will not sell, rent, swap, or otherwise disclose your Personal Information to any third party.

Return Policy

All items in our collection may be returned for a refund (less shipping/handling charges and RUSH delivery charges if applicable and a 25% customization fee) except earrings. Earrings are not returnable for sanitary reasons. You must follow the return policy to receive a refund. In addition to the 25% customization fee that is not returned, we do not refund any shipment costs you’ve incurred. If you’ve selected the Free standard shipping option – you will have a $5.00 shipment fee that is also not refunded to your credit card.

What is the 25% Customization Fee For?

The 25% customization fee is for the materials used to create your custom jewelry piece that cannot be reused again (ie., head pins, wires, etc.). This customization fee also includes a very small portion for the time it takes to create your order.

Return Procedure:

Email info@bonitaj.com within 7 days of receiving the item(s) to notify us of your return. (Orders for weddings, proms and other events cannot be returned after the date of the event under any circumstances.) Return shipment to BonitaJ.com within 10 days of receiving your item(s).

Returning Policy for Jewelry Sets:

If you purchase a jewelry set that includes earrings and you want to return the jewelry set, you can return everything EXCEPT for the earrings. The actual list price of the earrings will be deducted from your return amount. A 25% customization fee will still apply to all other jewelry pieces in the order. Should you leave the earrings in the return package and ship them to BonitaJ.com – BonitaJ.com will ship only the earrings back to you and deduct the shipping charges from your refund.

BonitaJ.com cannot be held responsible for any shipped orders that are damaged, lost or not correctly delivered due to the US Postal services mistakes, weather, etc.

International Customs/Import Fees:

International customers are responsible for any customs, import or tax related fees that are incurred. BonitaJ.com cannot anticipate what your country will charge for these types of fees, and customer agrees to pay any and all associated fees. These fees are in no way related to or covered by the shipping fees you pay BonitaJ.com. BonitaJ.com can also not be held responsible for any shipping issues once your shipment leaves the US. We cannot control individual countries customs, procedures and delivery services. In the event an international shipment is delayed due to customs holds or other issues outside of our control, we cannot be held responsible and no shipping fees or re-shipping fees will be refunded or covereed.

Governing Law: All Sales shall be construed and enforced in accordance with the laws of the State of New York in the County of Broome. Any legal action brought against BonitaJ.com must be done within The State of New York, County of Broome.